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  保险insurance

  GLOBAL INSURANCE(ASIN)LTD.

  5th Floor, 600 Xinshiji Boulevard, Pudong, Shanghai 20xx20

  The People's Republic of China

  Tel: Fax:

  24 November 200#

  Miss. Liao Wen

  Liaison Office

  Ganjiang Potteries Ltd.

  Shanghai Representative Office

  444 Jingling Road #202

  Dear Miss Liao:

  I am sending the claims form you requested in your fax of 23 November 199- and we will consider the matter once we have full details.

  I think I ought to point out that this is the fourth time you have claimed on a shipment. Thought I appreciate that your products are fragile, and that in each case the goods have been shipped clean, it would be in your interest to consider new methods of packing. I agree that the claims have been comparatively small, but in future you will have to ask your customers to hold consignments for our inspection to determine the cause of damage. I should also mention that further claims affect your premium when the policy is renewed.

  Yours sincerely

  Daniel Cooke

  Greater China. Region

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